10 important aspects for good management in the hotel and catering industry

It's clear that running a restaurant is not an easy task. The fact is that a restaurant owner has to take into account an immense amount of variables so that everything works perfectly and the customers are satisfied.

10 important aspects for good management in the hotel and catering industry

It's clear that running a restaurant is not an easy task. The fact is that a restaurant owner has to take into account an immense amount of variables so that everything works perfectly and the customers are satisfied. Therefore, this article will focus on 10 essential aspects for a business of this type to go smoothly.

1.Knowing how to delegateThe restaurant management must be in charge of the entrepreneur, while the tasks of the dining room must be performed by experienced professionals. In Spain, you can eat very well almost anywhere and, therefore, you have to know how to offer added value, that is to say, offer a magnificent service, create the right atmosphere and provide valuable experiences that will create customer loyalty.

3.When interviewing, make sure they are experienced and confident.

Distinguish between the urgent and the necessaryThe day to day is fundamental in any restaurant and, for this reason, you must give priority to the urgent over the necessary and know how to distinguish between the two. As you have time, renew the menus, the decoration or anything else that, although essential, can wait.

5.Expenses, income, payments to suppliers. Your finances and your financial health are the most important thing.

6.Be sustainable by controlling costsControl of costs depends solely on your good work as a manager.

In this sense, there are programs for restaurants that will help you to have everything well controlled and organized.

7.Select your managers wellThe people in charge of each section of the restaurant's organizational chart (head chef, head waiter, manager, etc.) must have a certain amount of autonomy, but at the same time know how to implement the business policy you want.

8.Management is the backboneManagement must know everything, from the tasks performed by each employee to the way in which the managers and directors manage their tasks, and act accordingly.

9.Being productiveThe key to any business is productivity, i.e. being able to generate more income and expenditure and thus be able to sustain itself over time. Therefore, this must be your top priority.

10.To efficiently manage a restaurant you must be objective in your decision making. Base yourself on your experience and on the real data you have, not on rumors or speculation.

By following these simple tips you can be sure that, although there is no exact formula for success, your restaurant business will be a little closer to achieving its goals and objectives.